Knowledge Base
Telin.one
KB for TELINSales
Everything you need to drive sales success with TELIN. From quoting and deal registration to partner incentives and competitive comparisons, this section equips you with the tools to win more business and grow with TELIN.Technical
Technical resources and configuration guides for TELIN services. From SIP trunking and hosting to hardware and add-ons, this section provides step-by-step instructions, troubleshooting tips, and best practices to ensure smooth deployments.Finance
Financial resources for TELIN partners. Learn how to manage billing, payments, taxes, and revenue reporting through One.Console and our financial processes.
Recent Articles
How to Add a New User to Telin One
1. Navigate to https://console.telin.one/ 2. Click "Manage Users" 3. Click "Add User" 4. Fill in the "User Name" field. 5. Fill in the "First Name" field. 6. Fill in the "Last Name" field. 7. Fill in the "User Email" field. 8. Fill in the "Password" ...Troubleshooting Audiocodes MP-202D EFAX
Functionality FMC (Fax Machine Connectors) are designed for secure communication. FMC devices differ from other Fax ATA devices in several ways: - HTTPS provides more reliable connections to VoIP protocols - HTTPS transport is not susceptible to ...How to Delete a SIP Trunk in One.Console
Introduction Managing SIP trunks should be simple and secure. With One.Console, TELIN gives MSPs, VARs, and resellers complete control over their telecom services — from adding trunks to retiring old ones. This guide explains how to delete a SIP ...auto answer on speaker SNOM
Open webUI. Go to Identity -> SIP -> set auto answer to ON Also, please sure, the ringer device is set as speaker in Preferences menu -> AudioOutbound rules
Outgoing rule for all countries Rule Name Calls to numbers starting with prefix Calls to numbers with a length of Strip digits Prepend E.164 + Outgoing rules for the US and Canada Rule Name Calls to numbers starting with prefix Calls to numbers with ...
Popular Articles
SMS configuration with Telin & 3CX
On 3CX 1. Navigate to SIP Trunks→Add SIP Trunk 2. Select “Worldwide” for country 3. Select the “Twilio” trunk template 4. Input a Main Trunk Number 5. Input your “Registrar/Server/Gateway Hostname or IP” matching what your current Telin trunk has or ...3CX-Webconferencing
VoIP Security
Call fraud can be to any destination, but it usually involves toll fraud: a situation in which your VoIP system is hacked and used to make lots of unauthorized international calls to locations that cost alot of money at a very rapid rate. Here is a ...Creating an IPSEC on fortigate
1. Login to the FortiGate and go to VPN -> IPsec Tunnels, then select "Create New" 2. Start off using the Site-to-Site configuration, this will automatically create Static Routes and Policys for you. 3. Enter the IP address of your Telin hosted PBX. ...Setting up Option 66 for 3CX