Certain customers may be eligible for tax exemptions on their purchases based on provincial regulations or federal excise tax rules. This article provides guidance on obtaining and submitting the appropriate tax exemption forms for Canada.
Who can apply: Businesses, non-profits, government organizations, and resellers may qualify for tax exemptions depending on the province and type of service/product.
Where to submit: Send completed forms to billing@telin.com or upload them via your One.Console portal (if enabled).
Format: Forms must be submitted as signed PDFs. Scanned or digitally signed forms are accepted.
Updates: Customers are responsible for keeping exemption documentation current and valid.
Some telecommunications services may be subject to the following federal charges in Canada:
CRTC Part I and II Licence Fees: Regulatory charges applicable to licensed carriers.
Canadian Federal Excise Tax: A 10% federal tax applied to certain telecom services under the Excise Tax Act.
Businesses may be exempt from one or both of these fees depending on their status.
Who is eligible for exemption:
Non-profit organizations
International carriers not operating in Canada
Resellers and telecom companies that do not offer direct-to-consumer services
Government entities or agencies with tax-exempt status
What to do:
Complete the Federal Excise Tax Exemption Certificate
Include your business number and a brief description of your exemption category
Submit it to billing@telin.com before your next billing cycle
CRTC Regulatory Fees: Contact the CRTC directly to apply for an exemption from Part I and II Licence Fees. You may need to submit your business information and exemption justification.
Federal Excise Tax Exemption: For excise tax exemption, businesses should contact the Canada Revenue Agency (CRA) to apply using the appropriate forms, such as the Form RC4060 โ Application for GST/HST Exemption for Public Service Bodies.
Download: There is no direct downloadable PDF for the CRTC Excise Tax Exemption Form. You must contact the CRTC or CRA for specific forms.
| Province | Tax | Form | Notes |
|---|---|---|---|
| British Columbia (BC) | 7% PST | FIN 490 โ PST Exemption Certificate | Use for resale or qualifying business exemptions. |
| Saskatchewan (SK) | 6% PST | Form E โ PST Exemption Certificate | Requires online account to file. |
| Manitoba (MB) | 7% RST | RST Exemption Certificate | Use the general or resale exemption form. |
| Quebec (QC) | 9.975% QST | QST Registration Number | Provide your QST number to TELIN. |
| Prince Edward Island (PEI) | 10% PST | No general exemption form | Limited exemptions โ contact PEI tax office. PEI Tax Office Contact |
| Ontario (ON) | HST | Not applicable | PST is harmonized into HST. |
| Newfoundland & Labrador | HST | Not applicable | HST only โ no PST exemption. |
| Nova Scotia | HST | Not applicable | HST only โ no PST exemption. |
| New Brunswick | HST | Not applicable | HST only โ no PST exemption. |
| Alberta (AB) | No PST | N/A | No provincial sales tax. |
| Nunavut, Yukon, NWT | No PST | N/A | No provincial or territorial sales tax. |
Digital Services: PST exemptions may not apply to cloud-based or virtual telecom services.
GST/HST: Federal GST or HST is generally not exempt unless the customer is a qualified federal agency or has special status.
Contact the TELIN Billing Team at billing@telin.com if you need assistance with tax exemption forms or status verification.